Working with you

How we work with you
The regulatory environment applicable to payment and e-money institutions continues to increase in scope and complexity. You need the right support to stay ahead of this rapidly developing landscape.
When you work with us, you get true experts – ex-industry specialists who understand your needs and concerns. The quality of our work speaks for itself; we have a 99% approval rate for regulatory applications. In addition to larger projects such as licensing, permissions, and Change in Control applications, we continue to support hundreds of payment service providers with their diverse day-to-day compliance needs.
No copy and paste
We know things can change quickly in business, so we offer a flexible service with different pricing structures.
We charge a flat fee for all projects - for licences this includes unlimited follow-up with the regulator until your licence is approved.
We also offer our services on a retainer basis if you need ongoing support.
Plenty of firms in our market compete to be the cheapest. We prefer to charge fairly for the premium services we provide.


Experts only
Other firms let you speak to their senior partner and then pass your case on to a newly-graduated trainee who lacks industry experience. When you choose us, you get the same senior consultant handling your project throughout, with the weight of an expert team behind them with a wealth of domain experience.
Most of our competitors appoint a single consultant to a project – this works fine from a communication point of view but in complex authorisations projects, assuming that a regulatory consultant can prepare financial crime or IT controls is unrealistic – it results in shallow, poor-quality work.
When you work with us, you have the benefit of a multi-disciplinary team that can handle in depth the various requirements of the project. For IT/technical services, you will be working with someone with 10-15+ years in the field, not a trainee regulatory consultant. For financial crime work you’ll be dealing with an ex-MLRO who knows the terrain.
Devil in the detail
Dealing with regulators is both an art and a science. An errant phrase or a missing document can unleash a barrage of easily avoidable follow-up questions. On an application for authorisation, putting a foot wrong can push your application back six to eight weeks whilst the FCA goes through another iteration of question-answer.
Accuracy is vital, so you need someone working for you who really understands what the regulator wants - someone with a 100% track record.
Each interaction is an opportunity for us to learn – if we see the FCA starting to focus on a certain area, we take pre-emptive action by incorporating it into our processes, meaning you can avoid it the next time around.

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